Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black
Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black
Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black
Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black
Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black
Ugreen Bluetooth Earphone 5.0 TWS Earbuds Earphones & Headphones Home Audio & Video Color : Black

Ugreen Bluetooth Earphone 5.0 TWS Earbuds

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Estimated Delivery Date: Sunday, October 4

Due to high demand, please allow at least 2-4 weeks for delivery.

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Your tracking number will be sent to you after 3-5 processing days.

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We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!

Product Details
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Product Details

SPECIFICATION

True Wireless Stereo & Bluetooth 5.0: Deliver extraordinary Hi-Fi sound with low latency.

Auto Paring & On-ear Control: User-friendly touch button on each side supports play/pause and handling phone calls easily.

Long Battery Life: 3 hours working time per charge for the earbuds, 18 hours playtime with charging case.

Comfotable Fit: Ultra-light weight and 3 sized earplugs provide wonderful wearing experience.

 

PRODUCT PARAMETER

– Bluetooth Chip: PAU1603

– Supported Decoding Mode: SBC/AAC

– Charging Case Size: 56*39.7*29.8mm

– Earphone Size: 24*14.5*23.1mm

 

PACKAGE LIST

– Bluetooth earphone x 1 set

– Charging case x 1

– 0.25m micro USB charging cable x 1

– Ear tips x 3 sizes

Powerful Bluetooth 5.0

Lower power consumption and more stable connection

Portable Touch Control

Seamless Pairing

Auto re-connection once taking out the earphones

Connection Guide

18H Battery Life

·3 hours each full charge
·18 hours with charging case

Hi-Fi Stereo Sound

Immersive yourself in the music world

Comfortable Fit

Convenient Voice Assistant

Triple click to activate your personal assistant

Product Specification

Package Display

TOUCH CONTROL TIPS

– Play/Pause Music: Double click

– Switch Music: Long press for 2s

– Answer/End Call: Double click

– Refuse Coming Call: Long press for 2s

– Voice Assistant: Triple Click

– Manual Pairing: Long press for 4s

– Reset Factory Settings: Triple click, and long press for the third click

 

LED INDICATOR LIGHT

For Earphones:

– Charging: indicator lights red

– Charged: red indicator turns off

– Low Battery: indicator flashes red

For Charging Case:

– Charging: indicator lights red

– Charged: red indicator turns off and turns to lights blue

– Low Battery: indicator flashes red

 

 CONNECTION GUIDE

First Pairing

Step 1. Take out earphones, enter the pairing state automatically

Step 2. Refresh bluetooth device on your phone, find “Ugreen-80311E” and match it

How to connect two mobile phones at the same time ?

Step 1. Take out one of earphones(A), press long(about 4s) to enter matching state(White and orange lights flash alternately), then double click, now white light flashes

Step 2. Take out another earphone(B), press long(about 4s) to enter matching state(White and orange lights flash alternately), then connect earphone B to phone

Step 3. Take previous earphone(A) and double click to enter matching state(White and orange lights flash alternately), then connect earphone A to another phone

 

IMPORTANT NOTE

– This bluetooth earphone supports only sweatproof, not waterproof

– The language of system warning tone is English

– There might be slight current sound when the earbuds are pairing, and it will disappear after connecting successfully. It is normal and does not affect its performance.

– For microphone function, it depends on which earphone is taken out first, then only working in that earphone, and another earphone cannot use microphone.

 

 

 

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
  • 100% Safety & Security Guaranteed. At smarttecshop.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!

BUY WITH CONFIDENCE

We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.

  • Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
  • Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
  • 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of smarttecshop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@smarttecshop.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@smarttecshop.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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