Brand: GYENNO
Material: Medical Silicone and Stainless Steel
Box Input: 5.0V, 2.0A, Spoon Voltage: 3.7V, Charging Limitted Voltage: 4.2V
Usage Time: 180 minutes (Max)
Smart Battery Storage: 700mAh
Generally speaking, the GYENNO Spoon works effectively for people with a hand tremor amplitude of less than 7 cm. It provides limited benefits if your tremor amplitude is out of this range.
To find out whether the GYENNO Spoon is right for you, use the simple test below:
1. Cut a 7×7 cm square hole in the centre of an A4 piece of paper.
2. Ask a friend to vertically hold the piece of paper with both hands. Take a pen and hold it in the centre of the hole for 20 seconds, with your hand as close to the hole as possible.
3. Referring to the test videos below, observe and note the amplitude of your hand tremor. The GYENNO Spoon is perfect for you if the pen can be kept in the hole most of the time.
4.If the pen hits the paper, please consult us for further information.
Medical grade silicones , anti-bacterial, ensure a safe eating experience, Switch on and off automatically.
Automatically turn to sleeping mode when you stop using significantly reduce power consumption.
Ergonomic design, the design adapted to the general hands use habit, easy-to-hold and prevent from slippery.
Replaceable battery designed.
1*Spoon
1*Charging Box
1*Charging Cable
1*User Manual(Multi Languages)
1*Packing Box
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
